From time to time, you will have problems with your
computer. You can count on it, because it's just the nature of the
beast. The suggestions on this page can help solve most computer issues,
and more importantly, you will learn how to avoid causing these problems
Fix Your Slow Computer
If your computer has slowed down, it's usually an easy fix. Try these
suggestions first. If this doesn't help, then your
problem may be malware. More about that later.
1) For slow internet, unplug your
modem for a minute, then replug. The modem will reset
and the get a refresh signal from your cable provider.
If you have a separate router, unplug that as well. Sometimes this is all it takes to speed things up significantly.
2) Upgrade to at least 4GB
of memory to
speed up software loading and music/video
streaming. For heavy streaming (like movies), 8GB of memory will give
you optimal performance.
3) To avoid memory clutter, turn off your computer every night. If you leave it on
overnight, then reboot in the morning. This clears
and your computer will run smoother.
this website for more ways to speed
up your computer.
above suggestions don't help, your computer might be infected with malware
(same as virus).
critical to get rid of malware quickly before it causes further damage
or steals your private information.
Here are some things you can do.
1) Open your Antivirus (AV) software and
run a full system scan to find and
remove malware (see below if you don't have AV
2) If the above doesn't work, use System Restore
(see below) to roll
your computer back to
an earlier date.
3) Some malware can resist virtually all
attempts at removal, even by disabling your AV
Windows System Restore.
happens to you, and you're not computer savvy,
take your computer to a repair shop to fix it for
Fix Problems with Window's Time
all have a nice feature called System Restore. From time to time, Windows
automatically creates snapshots (restore points) of your current Windows
registry state, so you will have multiple restore points to choose from when
attempting a system restore. Here's what to do:
Learn how to use
for your version of Windows.
2) Choose a restore point dated earlier than
when your problem started.
System Restore can take from 5 to 30 minutes,
depending upon your system, so be
patient. DO NOT turn off your computer or try to use it during the restore
operation. After the restore, if the problem
isn't fixed, restore again to an even earlier date.
System Restore will solve your problem 95% of the time (as mentioned earlier, sophisticated malware can
3) System Restore does
your personal files such as documents, emails or
photos, but any software installed after the restore date will need
to be reinstalled as
the restore process will have removed them.
Prevention is the Key to Security
sure you have antivirus software installed on your computer. Windows
come with Windows Defender already installed. For Windows 7/Vista/XP,
do a search and download the free
Microsoft Security Essentials. Both Defender and
adequate protection for
most users. For even better protection, opt for
subscription-based software like Norton Security, WebRoot, McAfee, etc. They do a much better job of removing malware if you
2) Always update to the latest version of your web browser (Edge,
Explorer, Chrome, Foxfire, etc). Newer versions always have improved
3) While surfing the internet, DON'T click on popups, even
says you have a virus
and asks if you want to remove it
(it may even say Microsoft Security in the
Don't click on ANYTHING in
the popup box (not
yes, not no, not
even the red X
to close the
popup box). Any of these
actions can download malware
to your computer. Instead,
click on the red X in
the far upper right hand corner of your browser
to close it. Then restart your browser
to continue surfing.
4) DON'T visit unsafe web sites. They can infect your computer
with "drive-by" malware, even if
you don't click on anything at the site. Stay with better known mainstream web sites
that tend to be more trustworthy.
5) DON'T open or click on risky
email attachments or links. This is the #1 way that computers become
It is safe to open
emails from friends with
documents or photos that they
created. It is
NOT safe to open
emails forwarded around the
internet, even if
from friends. No matter how
tempting, just delete them.
6) Malware can also
affect smart phones and tablets. Search the internet to learn how to keep your
specific device secure.
Is it Time to Upgrade Windows?
PCs running Windows 10 were the only Windows computers protected from
the 2017 WannaCry ransomware that hit 200,000+ computers in 150+
countries. Ransomware alone is reason enough to upgrade now. Most Windows 7
and 8 computers can be upgraded to
Windows 10. Windows 98/XP/Vista cannot be upgraded. If you're running one of these
old versions, it's time for new computer with Windows 10 pre-installed.
Practice Safe Computing
you need do to maintain a happy relationship with your
just be careful where you surf and what you click on. It's as simple as that.