You can count on having issues with your computer.
It's just the nature of the
beast. Here we'll show you how to fix common computer problems and how
to avoid them in the future.
Fix Your Slow Computer
If your computer has slowed down, it's usually an easy fix. Try these
suggestions first. If this doesn't help, then your
problem may be malware. More about that later.
1) For slow internet, unplug your
modem for a minute. When you replug it, the modem will reset
and get a refresh signal from your cable provider.
If you have a separate router, unplug it as well. Sometimes this is all it takes to speed things up significantly.
2) Upgrade to at least 4GB
of memory to
speed up software loading and music/video
streaming. For heavy streaming (like movies), 8GB of memory will give
you optimal performance.
3) To avoid memory clutter, turn off your computer every night or
reboot it in the morning. This clears
and your computer will run much smoother.
this website for more ways to speed
up your computer.
above suggestions don't help, your computer might be infected with malware
(same as virus).
critical to get rid of malware quickly before it causes further damage
or steals your private information.
Here are some things you can do.
1) Open your Antivirus (AV) software and
run a full system scan to find and
remove malware (see below if you don't have AV
2) If the above doesn't work, use System Restore
(see below) to roll
your computer back to
an earlier date.
3) Some malware can resist virtually all
attempts at removal, even by disabling your AV
Windows System Restore.
happens and you're not computer savvy,
take your computer to a repair shop to fix it for
Fix Problems with Window's Time
all have an important feature called System Restore. From time to time, Windows
automatically creates snapshots (restore points) of the Windows
registry. This means that you will have multiple restore points to choose from when
attempting a system restore. Here's how:
Learn how to use
for your version of Windows.
2) Choose a restore point dated earlier than
when your problem started.
System Restore can take from 5 to 30 minutes,
depending upon your system, so be
patient. DO NOT turn off your computer or try to use it during the restore
operation. After the restore, if the problem
isn't fixed, restore again to an even earlier date.
System Restore will solve problems 95% of the time (as mentioned earlier, sophisticated malware can
3) System Restore does
your personal files such as documents, emails or
photos, but any software installed after the restore date will need
to be reinstalled as
the restore process will have removed them.
Prevention is the Key to Security
critical that you have antivirus software to protect your computer. If
you're running Windows
10 or 8, you already have Windows Defender installed. If
you have Windows 7, Vista or XP,
download the free
Microsoft Security Essentials. Both Defender and
adequate protection for
most users. For even better protection, opt for
subscription-based software like Norton Security, WebRoot, McAfee, etc. They do a much better job of removing malware if
your PC becomes infected.
2) Always update to the latest version of your web browser (Firefox, Edge,
Explorer, Chrome, Safari, Opera, etc). The latest versions always have improved
3) While surfing the internet, DON'T click on popups, even
says you have a virus
and asks if you want to remove it
(it may even say Microsoft Security in the
Don't click on ANYTHING in
the popup box (not
yes, not no, not
even the red X
to close the
popup box). Any of these
actions can download malware
to your computer. Instead,
click on the red X in
the far upper right hand corner of your browser
to close it. Then restart your browser
to continue surfing.
4) DON'T visit unsafe web sites. They can infect your computer
with "drive-by" malware, even if
you don't click on anything at the site. Stay with better known mainstream sites
that tend to be more trustworthy.
5) DON'T open or click on risky
email attachments or links. This is the #1 way that computers become
It is safe to open
emails from friends with
documents or photos that they
created. It is
NOT safe to open
emails forwarded around the
internet, even if
from friends. No matter how
tempting, just delete them.
6) Malware can also
affect smart phones and tablets. Search the internet to learn how to keep your
specific device secure.
Is it Time to Upgrade Windows?
Windows 10 is the only version that
protects you from ransomware, which is
reason enough to upgrade. Most PCs running Windows 7/8 can be upgraded.
Windows 98, XP and Vista cannot. If you're running one of these
dinosaurs, then it's time for new computer with Windows 10 pre-installed.
Practice Safe Computing
you need do to maintain a happy relationship with your
just be careful where you surf and what you click on. It's as simple as that.